Goldspark

BY USING THE SERVICE WE OFFER, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THE PRESENT TERMS OF SERVICE (THE “TERMS”). IF YOU DISAGREE WITH ANY OF THE TERMS, PLEASE UNDERSTAND YOU CANNOT USE THE SERVICE. ANY REFERENCE HEREIN TO “WE”, “US” AND “OUR” IS INTENDED TO REFER TO GREEN SQUARE MARKETING LIMITED, A COMPANY INCORPORATED UNDER THE LAWS OF THE HONG KONG SPECIAL ADMINISTRATIVE REGION WITH COMPANY NUMBER 875300.

1. Your Relationship with us
1.1 These Terms govern the provision of the online ticketing service we offer (the “Service”) through the present ticketing platform powered by the third-party Rezio and accessible through the following link https://eventkk.rezio.shop (the “Ticketing Platform”), as well as your access to and use of the Ticketing Platform.
1.2 These Terms shall constitute a valid contract between you and us. While using our Service and the Ticketing Platform, you shall accept to be bound by any and all additional terms and conditions as may be updated from time to time and by our “Privacy Policy.”.
1.3 In the event that relevant laws require or if we deem necessary, we may amend or update these Terms at any time without prior notice to you. If there is any change to these Terms, we will post the latest version of these Terms on the Ticketing Platform and we will indicate the date on which these Terms were last updated. Your continued use of our Service and the Ticketing Platform after an update to these Terms constitutes your acceptance of the updated version. Please regularly check the latest version of these Terms when you use our Service and the Ticketing Platform at any time.

2. The Service
2.1 Our Service is to offer you an easy and simple way to select and purchase tickets and related services supplied by us or our third-party suppliers (“Suppliers”) through the Ticketing Platform. You acknowledge and agree that you shall only use the Service for your personal and non-commercial use. To the fullest extent permitted by law, you also acknowledge and agree that we may change, suspend, discontinue or terminate the Service at any time and may impose regulations or restrictions on, or amend the terms of, the Service, or limit your access to any part or all of the Service, without prior notice to you.
2.2 You may incur fees and expenses which shall be paid to the Suppliers by you through your use of the Service. In addition, you may be subject to the terms and conditions imposed by the Suppliers. You acknowledge and agree that you are solely responsible for all such fees and expenses, and you agree to pay all such fees and expense and abide by all such terms and conditions imposed by the Suppliers.
2.3 We will make effort to maintain the operation of the Service and the Ticketing Platform, but we do not guarantee that they will always function properly or stay uninterrupted by external factors. You agree that we reserve the right to reject your use of the Service and your visit to the Ticketing Platform, and you also agree that we reserve the right to change, suspend, discontinue or terminate our Service and the Ticketing Platform.

3. The Platform Content
3.1 The term “Platform Content” used in these Terms refers to all the materials presented or used on the Ticketing Platform by us, including but not limited to text, photographs, graphics, images, illustrations, video, audio, data, code and other materials. You acknowledge and agree that all of the Platform Content is our exclusive property or the property of the licensor who license us to use such materials, which are protected by the relevant intellectual property laws. We expressly reserve the right to change, modify or remove any Platform Content at any time and without prior notice to you.
3.2 Subject to your full compliance with these Terms, we hereby agree to grant you a limited, non-exclusive, non-transferable license to access or use the Ticketing Platform, and we may revoke this license at any time without prior notice to you. You agree to comply with relevant intellectual property laws and other applicable laws and regulations, and solely use and access the Platform Content for personal, non-commercial and entertaining purpose. You acknowledge and agree that you shall in no event use, reproduce, translate, transmit, broadcast, sell, assign, create derivative works based on or in any other way exploiting the Platform Content in a way that harms us or the licensors who license us to use such materials. You also undertake not to copy, save or download any Platform Content in any form. In addition, you agree that you will bear all risks arising out of or in connection with your use or access to any Platform Content. To the fullest extent permitted by law, we shall not be liable in any way for any Platform Content, including but not limited to any errors or omissions in the Platform Content. You shall be solely liable for any losses or damages suffered by any person as a result of your use or access to the Platform Content.
3.3 You acknowledge and agree that, in the course of your use or access to the Platform Content, we may not be able to know who other third-party users you interact with, or predict or control their behavior. Therefore, we cannot guarantee the authenticity and accuracy of any contents, materials or information provided by other third-party users through the Ticketing Platform.

4. Information You Provide
4.1 You hereby agree and authorize us to use your personal information in accordance with our “Privacy Policy.”
4.2 You acknowledge and agree that you are solely responsible for all the information you provide through the Ticketing Platform and that we shall not be liable for any error or omission in any content provided by you.
4.3 You expressly agree that we may, at our sole discretion, remove any information you provide from the Ticketing Platform.

5. Your Undertakings
5.1 You shall use the Service and the Ticketing Platform only in full accordance with these Terms; you shall be solely responsible for all your behaviors of using the Service and the Ticketing Platform.
5.2 You shall promise the following:
(a) You agree not to copy, reproduce, distribute, publish, display, perform, transmit or broadcast any part of the Ticketing Platform without our prior written authorization, including without limitation, by doing or engaging in any of the following without our prior express written consent: (i) altering, defacing, mutilating or otherwise bypassing any approved software through which the Service is made available; and (ii) using any trademarks, service marks, design marks, photographs or other content belonging to us.
(b) You agree not to bypass, damage or otherwise interfere with any security or other features of the Service designed to control the manner in which the Service is used, harvest or mine the service content from the Service, or otherwise access or use the Service in a manner inconsistent with individual usage.
(c) You agree not to undertake, cause, permit or authorize the translation, reverse engineering, disassembling or hacking of any aspect of the Service or otherwise attempt to use or access any portion of the Service other than as intended by us, except and solely to the extent permitted by these Terms or other regulations.
(d) You agree not to access, tamper with, or use non-public areas of the Service, our (and our hosting company’s) computer systems and infrastructure, or the technical delivery systems of our providers.
(e) You agree not to harass, abuse, harm or advocate or incite harassment, abuse or harm of another person or group, including our employees and other users.
(f) You agree not to provide any false personal information, create a false identify, or impersonate another person or entity in any way.
(g) You agree not to solicit, or attempt to solicit, personal information from other users.
(h) You agree not to restrict, discourage or inhibit any person from using the Service.
(i) You agree not to use the Service to communicate or facilitate any commercial advertisement or solicitation.
(j) You agree not to engage in any fraud, breach of the information security of the Ticketing Platform, crack the passwords of other users, transfer or illegally save the data or engage in any other illegal activities.

6. Order Confirmation and Refund Policy
6.1 You acknowledge and agree that the tickets purchased by you through the Ticketing Platform are personal, non-transferable and only valid for the selected date and time. Any duplication or reproduction thereof is strictly prohibited. Except for certain orders which will be confirmed immediately after you place your order, other orders must be confirmed by us afterwards. You agree to receive notification of successful bookings/orders via email and you acknowledge and agree that the time it takes to reply as a result of your bookings/orders as indicated on the Ticketing Platform is for reference only. You also agree that the time it takes to confirm the success of your bookings/orders may be adjusted based on the actual situation.
6.2 We reserve the right to change or adjust the prices and fees of the tickets and other related services provided by us at any time. These changes may be announced via SMS, email, the Ticketing Platform and mobile applications. If you use the Service after the notice of such changes, it means you agree and accept the changed prices and fees. We also reserve the right to limit the number of tickets which can be ordered in the Ticketing Platform.
6.3 You agree that we may, at our sole discretion, refuse or cancel any booking or order that may violate these Terms.
6.4 You agree that you will pay your bookings/orders in accordance with the payment method we accept; you acknowledge and agree that we are not obligated to process or execute your bookings/orders until you complete the payment in accordance with the payment process instructed by us.
6.5 Unless otherwise provided in these Terms and in case of cancellation of the event related to your tickets, the payment for orders/bookings made by you is non-refundable.
6.5 Use of E-Voucher
6.5.1 If you select and purchase tickets through the Ticketing Platform, after the order/booking is successful, except for providing physical vouchers or under other circumstances, you will receive an email confirming your order/booking, which will include the number of your order/booking and an electronic voucher (“E-Voucher”) that recognizes the service you have purchased. You must print out your E-Voucher for the use of your E-Voucher.
6.5.2 You acknowledge and agree that you must comply with the additional conditions and restrictions of E-voucher set by us, including but not limited to that: you must show up in person and on time within the period of use specified in the E-Voucher, and present documents or materials requested by us (e.g., the number of your order/booking, your E-Voucher). If you are unable to meet the conditions and restrictions, you may not be able to redeem the content of the service recognized by the E-Voucher and no refund will be granted.
6.5.3 You acknowledge and agree that if your E-Voucher or the number of your order/booking is lost or stolen, we have no obligation to reissue the E-Voucher or provide you with the content of the service recognized by the E-Voucher. In addition, if you attempt to redeem an E-Voucher illegally, for example, if you do not meet the legal age for the use of an E-Voucher recognizing a certain content of service, we may refuse to accept your redemption of the E-Voucher and no refund will be granted.

7. Limitation of Liability
7.1 You understand and agree that we do not provide any representation or warranty of any kind, whether express or implied, regarding the Ticketing Platform and the Platform Content, including without limitation representations or warranties of quality, title, non-infringement, availability, fitness for a specific purpose, freedom from errors, omissions, virus or from other harmful components. However, we will use reasonable endeavors to correct any errors or omissions forthwith after we have been made aware of the same.
7.2 Access to and/or use of the Ticketing Platform, its content, functionalities, features and services are at your own risk and under your sole responsibility. We, including our directors, managers, officers, employees and agents, shall not be liable for any losses or damages of any kind which you may incur as a result of or in connection with such access and/or use, whether direct, indirect, incidental, special, punitive and consequential losses and damages, including without limitation loss of data, damage to your computer, tablet, smartphone or other electronic device.
7.3 Besides, we shall not be responsible for any delay or failure to comply with our obligations under these Terms if such delay or failure arises out of any event which is attributable to you or which is beyond our reasonable control, including without limitation technical failure or problem of infrastructure, of servers or of systems, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks or industrial action affecting us or other third parties.
7.4 To the fullest extent permitted by law, you agree that if you are not satisfied with the Service, your sole remedy is to stop using the said Service. In any event, if we have any liability to you, the maximum amount of compensation is the total amount you paid to us within the twelve (12) months prior to your initial claim.

8. Indemnification
8.1 You shall indemnify and hold us harmless and our directors, managers, officers, employees and agents of such personnel from all losses or damages arising out of any third party’s claim for non-compliance of these Terms or the infringement of any intellectual property or any right of others due to your use of the Service and the Ticketing Platform. If any of us and our directors, managers, officers, employees and agents of such personnel suffers any losses or damages, you shall indemnify them, including but not limited to litigation fees, attorney fees, settlement fees and other losses.
8.2 With respect to a claim filed by a third party mentioned above, we may ask you to defend against any claim or take legal action, and to conduct any settlement negotiations. However, without our prior written consent, you may not take any legal action which may be adverse to our rights.

9. Termination
9.1 In the event that you violate any provision of these Terms or we deem necessary at our sole discretion, we may terminate or suspend your use of the Service and the Ticketing Platform, without any prior notice to you.
9.2 If these Terms shall terminate in accordance with Section 9.1, you agree that, to the fullest extent permitted by law, we shall not bear any obligation and liability to you, and may cancel any confirmed order prior to the termination without any refund payment to you.
9.3 You acknowledge and agree that any provision of these Terms shall, by its nature, survive termination, including but not limited to the Limitation of Liability.

10. Dispute Resolution
These Terms and your relationship with us shall be governed by the laws of the Hong Kong Special Administration Region. You agree that any controversy and dispute arising out of your use of the Service and the Ticketing Platform shall be submitted to the exclusive jurisdiction of the Hong Kong courts.

11. Miscellaneous
11.1 If any provision of these Terms is held to be invalid, illegal or unenforceable for any reason, that provision will be deemed severable and shall not affect the validity, legality or enforceability of the remaining provisions.
11.2 We expressly reserve the right to assign these Terms or any right and obligation hereunder and to delegate any obligation hereunder to any third party. Without our prior written consent, you may not directly or indirectly assign these Terms or any right and obligation hereunder to any third party.

12. Contact Us
If you have any questions about our services or these Terms, please contact our Customer Service (Email: service.hk@aigle.com) directly and we will answer your request as soon as possible.